Why Wont My Phone Download Anything Anymore

Computer won't download ANYTHING. Just says cannot be downloaded. Thread starter Sururit; Start date Aug 19, 2013; Forums. Previous Next Sort by votes. Sururit Honorable. Aug 19, 2013 1 0 10,510 0. Aug 19, 2013 #1 A few days ago my computer stopped downloading. And all the solutions I have been given included.

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4 Update an iPod Without iTunes

Normally, an iPod Touch should download files without any problems, provided you're connected to Wi-Fi with Internet access. Other iPod models can't download files themselves -- they need to be connected to iTunes on your computer. If you're outside of your home or office using a public Wi-Fi hotspot, a slow Internet connection may be the problem. Once you're sure you have Internet access, make sure you have free storage on the iPod to accomodate a download before troubleshooting downloads themselves.

Wi-Fi Internet Access

If your iPod Touch won't download anything, the first thing to look for is a problem with your Wi-Fi and Internet access. The Wi-Fi signal strength is indicated by the icon in the upper left corner of the home screen. If you see fewer than three curved bars, try moving closer to the Wi-Fi router. If you don't see a signal indicator, select 'Wi-Fi' on the Settings screen to connect to a Wi-Fi network and enter your password if prompted. If it's connected to the right network with a strong signal strength, your Internet might be down. Launch Safari and try going to a new Web page. If the page doesn't open, try using a computer's Web browser on the same network to verify whether your Internet service is working or not.

Storage Capacity

If your iPod's storage capacity is full, you won't be able to download new files. To check its available storage, launch 'Settings,' select 'General' and then 'Usage.' Available storage and used storage are displayed at the top of the screen. Apps using the most storage are displayed on this screen as well. To quickly delete a large app, just swipe it with your finger on this screen and select 'Delete App.' From this screen you can also remove large files, or all files, from the Videos, Music and iBooks apps. To delete other videos, music or e-books, go to the app from the home screen and edit them there.

Restarting Stuck Downloads

If you have an app, video or song that says it is downloading but seems stuck, you have a couple of options to get it going again. First, try tapping on the icon to pause the download and then tap it again to resume it. Make a note of where the status bar is and then look at it again after several minutes to see if it has moved. If it hasn't moved, tap and hold the icon, then delete it by tapping the '-' button. Go to the App Store or iTunes Store and then download it again from the 'Purchased' section of the store. Keep in mind that if you are downloading several files at once, they may appear to be stuck when in fact they are waiting for other files to finish downloading first.

Restart and Reset

Restarting the iPod Touch will often get it downloading again. To restart your iPod, just press and hold the Sleep/Wake button until you see a red slider on the screen, then drag the slider with your finger. After it has powered down, turn it on again by pressing the Sleep/Wake button until you see the Apple icon on the screen. If this doesn't work, you can try a reset. Press and hold the Home button and the Sleep/Wake button simultaneously for about ten seconds until the Apple logo appears. The iPod Touch will reset itself and turn back on automatically.

Disclaimer

Information in this article applies to iPod Touch models with iOS 6.1. It may vary slightly or significantly with other versions or products.

References (2)

About the Author

A published author and professional speaker, David Weedmark has advised businesses and governments on technology, media and marketing for more than 20 years. He has taught computer science at Algonquin College, has started three successful businesses, and has written hundreds of articles for newspapers and magazines throughout Canada and the United States.